Privacy Policy
At Team Trybe, we understand that our village model is built entirely on trust. We are committed to protecting the privacy and security of your personal and household information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
Contact Data | Your name, email address, phone number, and physical address in Berkeley Heights or surrounding Union and Essex Counties.
Household Intel | Information provided during your Household Handoff, including gate/alarm codes, Wi-Fi passwords, vendor contact lists, and family preferences (i.e. must-have pantry items).
Payment Information | All payments are processed through secure, third-party platforms. Team Trybe does not store full credit card details on our local servers.
How We Use Your Information
Operational Support | To perform your Weekly Wins, Nightly Resets, and The Trybe Run.
Household Management | To maintain your digital Household Playbook and coordinate with your approved vendors.
Service Improvements | To personalize your experience based on your specific household "SOPs" (Standard Operating Procedures).
Communications & Marketing
The Trybe Connection | By providing your email address, you agree to receive exclusive Team Trybe news & updates.
Your Choice | We value your inbox. You may opt-out of these marketing communications at any time by clicking the unsubscribe link at the bottom of any email.
Operational Emails | Please note that even if you unsubscribe from marketing, you will still receive "Operational" emails essential to your service, including schedule confirmations, billing receipts, and direct updates regarding your Household Playbook.
Confidentiality & Security
Non-Disclosure | We do not sell, rent, or share your household data with third parties for their marketing purposes.
Access Control | Access to physical keys, alarm codes, and sensitive household data is strictly restricted to the Team Trybe staff members specifically assigned to your home.
Data Protection | We utilize industry-standard encryption and secure digital storage for all household manuals and private family data.
Third-Party Services
Our website may contain links to third-party sites (i.e. for scheduling or payments). We are not responsible for the privacy practices of those external sites and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. We will notify members of any significant changes via email.
Contact Us
If you have any questions regarding your privacy or how we handle your household data, please contact us at liz@teamtrybe.com.